Effective Date: March 1, 2025
Treeline, Inc. ("Treeline," "we," "us," or "our") is a technology company building a comprehensive software platform to transform Managed Service Providers (MSPs) through automation and AI-driven services. We serve venture-backed technology companies and SMBs seeking modern, scalable IT operations.
We understand that you care about your personal privacy, and we take that seriously. This Privacy Statement describes Treeline's policies and practices regarding the collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility and will update this Privacy Statement as we undertake new personal data practices or adopt new privacy policies.
Treeline, Inc. is headquartered in San Francisco, California, United States. Treeline has designated an internal data protection contact to handle questions and concerns about our personal data policies and practices, and to facilitate the exercise of privacy rights. To reach our data protection contact:
Treeline collects personal information about website visitors, prospects, and customers. This information is generally limited to:
We use this information to provide services to prospects and customers, communicate about our offerings, and improve our platform. We do not sell personal information to anyone and only share it with third parties who facilitate the delivery of our services.
From time to time, Treeline may receive personal information about individuals from third parties (e.g., LinkedIn, partner referrals, or industry databases). This typically includes professional details relevant to our business relationship.
Like most websites, treeline.ai collects certain information automatically and stores it in log files. This information may include:
We use this information to improve our site design, diagnose server problems, analyze trends, and gather broad demographic information. Treeline has a legitimate interest in understanding how visitors use its website to provide more relevant products and services and meet customer needs.
Treeline uses cookies and similar tracking technologies on our website to enhance user experience, analyze site traffic, and support marketing efforts. You may control cookie preferences through your browser settings or our cookie consent tool. For full details on the cookies we use, please visit our Cookie Notice at [insert url].
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting [insert url].
When you use Treeline's managed IT and automation services, we collect and process data necessary to deliver those services. This includes:
This data is used exclusively to operate, maintain, and improve the services we provide to you and your organization. We do not use customer service data for any other commercial purpose.
Personal information Treeline collects is stored on servers of cloud-based database management services located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.
We do not reveal your personal data to non-Treeline persons or businesses for their independent use unless:
We may share aggregated, non-personally identifiable data with partners, service providers, or for marketing purposes. A full list of our third-party sub-processors is published in our Trust Center at trust.treeline.ai.
Treeline is headquartered in the United States. Information we collect about you will be processed in the United States. By using Treeline's services, you acknowledge that your personal information will be processed in the United States.
Treeline processes and stores personal data on servers located in the United States. We work with reputable cloud service providers and enter into data processing agreements with our vendors to ensure appropriate handling of personal data.
For more information, contact us at privacy@treeline.ai.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at privacy@treeline.ai. We will respond to verified requests within a reasonable timeframe. Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable timeframe, we will provide a date by which the information will be available.
Treeline takes the security of your personal data seriously. We implement industry-standard security measures including:
While we take commercially reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized access to your account.
Your personal data is stored on Treeline's servers and on servers of cloud-based providers located in the United States. Treeline retains service data for the duration of the customer relationship and for a reasonable period thereafter for analytical, historical, and archiving purposes.
Prospect data is retained until it no longer has business value and is purged from Treeline systems. All personal data Treeline controls may be deleted upon verified request from data subjects or their authorized agents. Contact us at privacy@treeline.ai for more information.
Treeline's services are designed for businesses and professionals. We do not knowingly solicit or collect personal information from individuals under 13 years of age. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.
If you have questions, concerns, or complaints about this Privacy Statement or how Treeline processes your personal data, please contact us:
If you believe your privacy rights have not been adequately addressed, you may contact the appropriate privacy or data protection authority in your jurisdiction.
This Privacy Statement was last updated February 2025. Treeline reserves the right to update this statement periodically. We will notify affected users of material changes.
