Sales Development Representative

Reports to: 
Chief Growth Officer
Location: 
Hybrid - Austin, TX

About Treeline

Treeline is developing a software-defined platform to disrupt and transform the IT Managed Service Provider (MSP) industry. Valued at more than $200 billion, the MSP market encompasses 45,000 providers across the U.S. and Canada, serving the IT and security needs of the majority of SMB and mid-market businesses. Founded by a team from top Silicon Valley tech companies and venture capital firms, Treeline recently raised a $25 million Series A led by a16z. We are growing both organically (selling to customers directly) and through the acquisition of MSPs that we then transform with our software.

Job summary

We are looking for a motivated, high-energy Sales Development Representative (SDR) to help fuel Treeline’s revenue growth by building and qualifying pipeline. In this role, you will be on the front lines of our go-to-market motion—identifying, engaging, and qualifying prospective customers before handing them off to Account Executives.

You will play a critical role in introducing Treeline to SMB and mid-market organizations, helping them understand how modern, software-enabled IT services can transform their businesses. This is an opportunity to join a fast-growing startup early, work closely with sales and marketing leadership, and help build the foundation of a scalable outbound and inbound engine.

Success in this role requires curiosity, grit, strong communication skills, and a willingness to test, learn, and iterate in a fast-moving startup environment.

Responsibilities include

  • Pipeline Generation: Own top-of-funnel pipeline creation by identifying and engaging prospective customers through outbound channels including cold email, cold calling, LinkedIn, and targeted campaigns.
  • Inbound Qualification: Respond to and qualify inbound leads from marketing, ensuring timely follow-up and thoughtful discovery to assess fit and readiness.
  • Prospect Research: Research accounts and contacts to personalize outreach and tailor messaging to specific industries, roles, and pain points.
  • Discovery & Qualification: Conduct initial discovery conversations to understand prospect needs, challenges, and buying intent, and determine qualification against ICP criteria.
  • Meeting Setting: Schedule high-quality discovery meetings for Account Executives and ensure smooth handoffs with clear context and notes.
  • CRM Hygiene: Maintain accurate and up-to-date records in CRM, tracking outreach activity, lead status, and qualification details.
  • Messaging & Playbooks: Contribute to the development and refinement of outreach messaging, talk tracks, and sales playbooks based on what resonates in the market.
  • Cross-Functional Collaboration: Partner closely with Account Executives and Marketing to align on target accounts, campaigns, and feedback loops.
  • Market Feedback: Share insights from conversations with prospects—common objections, competitor mentions, and emerging themes—with the broader GTM team.

What you bring

  • Experience: 1–3 years of experience in sales development, business development, or a customer-facing role in SaaS or B2B technology (or equivalent hustle and aptitude).
  • Metric-Driven: Strong analytical mindset and comfort with data, KPIs, and funnel optimization
  • Hunter Mentality: You are relentless in pursuit of new business and comfortable with outbound prospecting.
  • Communication: Exceptional verbal and written communication skills; you can simplify complex technical concepts for non-technical buyers.
  • Coachability: You crave feedback, learn quickly from losses, and constantly iterate on your pitch.
  • Startup Mindset: You thrive in a fast-paced environment where the playbook is still being written and are comfortable with ambiguity.
  • Travel: Willingness to travel up to 30% of the time

Benefits

  • Competitive compensation
  • Healthcare + Vision + Dental benefits
  • Hybrid work environment
  • Flexible time-off policy
  • Transparent, flat culture

Apply now

Would you be good fit? Apply now at careers@treeline.ai.