Client IT Engineer

Reports to: 
Service Manager
Location: 
Hybrid - Portland

About Treeline

A Treeline business unit specializing in managed IT services for nonprofits, schools, and healthcare organizations is looking for its first local Client Engineer in Portland.

Job summary

We are looking for a Client Engineer to be the technical partner our Portland clients rely on. This is a field-based, hybrid role. You will manage your own schedule, drive to client sites around the Portland metro, and own client relationships, not just a ticket queue. As an early hire in a growing market, you will help shape how we serve our Portland clients. Mileage is reimbursed.

This is hands-on client IT engineering, not a remote-only help desk.

Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role.

Responsibilities include

  • Support clients across Microsoft 365, identity (Entra ID), endpoints, networks, and servers, both onsite and remotely
  • Own client relationships and small projects end to end
  • Troubleshoot at the infrastructure layer: Microsoft 365 tenant configuration, networking, and endpoint management across multiple client environments
  • Explain technical issues clearly to non-technical staff and executives, and document as you go

What you bring

  • Hands-on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote
  • Three or more years in IT support; multi-client or MSP experience strongly preferred
  • Solid Microsoft 365 administration, Entra ID, and networking fundamentals (DNS, DHCP, VPN, firewalls)
  • A strong communicator who builds trust with clients and can adapt to any audience
  • Certifications such as CompTIA Network+, Security+, or Microsoft 365 Administrator (MS-102) preferred
  • Comfortable driving to client sites across the Portland metro

Benefits

$60,000 to $75,000 per year, based on experience.

Apply now

If you are interested, click here to apply.

We are an equal opportunity employer and welcome candidates from all backgrounds.

Note: Background checks will be performed as a condition of employment.