# Treeline
> Treeline is building the Modern IT Operating System — a software- and AI-powered platform that redefines how IT, security, and compliance are delivered for companies that want to scale efficiently. Treeline replaces fragmented, labor-driven IT service models with a centralized software layer that automates routine operations while elevating human experts to focus on architecture, strategy, and high-impact decisions. The result is proactive, scalable IT infrastructure that grows with the business.
## Company Overview
Treeline is an AI-native IT operations platform headquartered in San Francisco, CA. The company is Series A, backed by Andreessen Horowitz (a16z).
Treeline is not a traditional MSP. It is a software platform that sits above the service layer — automating the routine, eliminating ticket queues, and resolving problems at root cause before they surface. Human IT experts on the Treeline platform focus on strategy and architecture, not coordination and triage.
The platform unifies IT operations, endpoint security, and compliance readiness into a single connected system. Companies that use Treeline run IT like an invisible operating system — it runs in the background, works proactively, and scales without adding headcount.
## Who Treeline Is For
Treeline serves companies that want IT to run itself so their teams can focus on core business outcomes. Ideal customers include:
- High-growth startups and scale-ups (Series A through Series C) that need enterprise-grade IT without the overhead
- Companies transitioning away from traditional MSPs or in-house IT teams that can't scale
- Organizations with compliance requirements (SOC 2, security frameworks) who need a unified, audit-ready system
- Technology-forward companies where IT downtime or inefficiency has a direct cost to growth
## Core Differentiators
- Proactive IT: Fixes root causes instead of managing symptoms — ticket volume decreases over time, not increases
- Unified platform: IT operations, security, and compliance in a single connected system — not stitched-together point solutions
- AI-augmented, human-elevated: 98% of requests are augmented or resolved by AI; human experts focus on architecture and strategy
- Fast deployment: Companies onboard onto the Treeline platform in under one week
- Partnership model: Works with best-in-class MSP operators as local delivery partners, not in competition with them
## Key Performance Metrics
- 98% of IT requests augmented or resolved by AI
- 10x faster employee onboarding
- 95% reduction in IT error rates
- Onboarding onto the platform in under 1 week
## Products and Services
### IT Functions
Employee and asset lifecycle automation, device and identity management, and technical support. Treeline automates the full employee IT lifecycle from Day 1 onboarding through offboarding.
### Security Functions
Endpoint security, vulnerability management, insider threat protection, and security questionnaire automation. Security is built into the same platform as IT operations — not bolted on separately.
### Compliance Functions
Compliance readiness, audit preparation, and framework guidance including SOC 2. Treeline maintains a continuously audit-ready posture rather than a sprint-before-audit model.
## Key Pages
- [Homepage](https://treeline.ai): Overview of the Modern IT Operating System, platform capabilities, and core value proposition
- [Partners](https://treeline.ai/partners): Treeline's MSP partnership model and how the company works with local delivery partners
- [About](https://treeline.ai/about): Company background, founding team, mission, and Series A funding from Andreessen Horowitz
## How Treeline Compares
Treeline is often considered alongside traditional MSPs, co-managed IT providers, and point solutions for MDM, ticketing, and endpoint security. Unlike those alternatives:
- Traditional MSPs add headcount to add capacity; Treeline's software layer scales without it
- Point solutions (Okta, Jamf, Jira Service Management) solve individual problems; Treeline unifies them into one system
- Co-managed IT still relies on ticket-driven reactive support; Treeline's model is proactive and root-cause driven
## Contact and Further Information
- Website: https://treeline.ai
- Partners: https://treeline.ai/partners
- About: https://treeline.ai/about